1. Purpose
This Acceptable Use Policy outlines the rules and standards that apply when you access or use the Reign AI website, voice AI demo, SMS capabilities, outbound calling tools, workflow automations, and any related services we provide.
2. Lawful Use Only
You may use our services only for lawful, authorized, and legitimate business purposes. You agree not to use our services in any way that violates applicable local, provincial, state, federal, or international laws, including privacy, anti-spam, consumer protection, and telecommunications laws.
3. Prohibited Activities
You may not use our services to:
- Engage in fraud, deception, impersonation, or misleading communications
- Transmit spam, unsolicited marketing, phishing messages, or unlawful robocalls
- Harass, threaten, abuse, defame, or otherwise harm any person or organization
- Attempt to gain unauthorized access to systems, networks, accounts, or data
- Distribute malware, malicious code, or content intended to disrupt or damage systems
- Infringe the intellectual property, privacy, or other legal rights of others
- Use our services for emergency, life-critical, or high-risk situations where human judgment is required
4. Communications Compliance
You are responsible for ensuring that your use of voice, SMS, and automation features complies with all applicable consent, disclosure, and communications requirements, including but not limited to CASL, PIPEDA, TCPA, and any applicable telecommunications or consumer protection regulations.
5. Customer Data and Content
You may only submit, upload, or process content and customer data that you have the legal right to use. You are responsible for the accuracy, legality, and appropriateness of all data, scripts, prompts, recordings, and communications used with our services.
6. Security and System Integrity
You must not interfere with the normal operation, security, or performance of our website or services. This includes attempting to probe, scan, reverse engineer, overload, bypass safeguards, or otherwise compromise our systems, third-party providers, or other users.
7. Enforcement
We may investigate suspected violations of this policy and may suspend, restrict, or terminate access to our services at our sole discretion if we believe you have violated this policy, applicable law, or our Terms of Service.
8. Updates to This Policy
We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Acceptable Use Policy, please contact us at:
Reign AI Solutions
2200-4950 Yonge St, North York, ON M2N 6K1
Email: info@reignai.ca
Phone: 647-956-4784